1. Who We Are

Bright Star Web Studios ("we," "us," or "our") operates the Nova AI website building service at nova.brightstarweb.com. We are a web design company based in the United States. If you have questions about this policy, contact us at info@brightstarweb.com.

2. Information We Collect

When you use Nova to build a website, we collect the information you provide through our intake form, which may include:

• Business name, type, and location
• Your name and contact information (email address, phone number)
• Business description, services, and other content you share
• Photos and images you upload (logo, business photos, etc.)
• Brand preferences such as colors, style choices, and design notes
• Payment information (processed securely through Stripe — we never store card numbers)

We also automatically collect standard technical data when you visit our site, including your IP address, browser type, pages visited, and time spent on the site. This is standard across all websites.

3. How We Use Your Information

We use the information you provide to:

• Build and deliver your website using AI technology
• Send you your preview link and communicate about your project
• Process your payment securely
• Host and maintain your live website
• Respond to your questions or revision requests
• Improve our service and AI-generated output quality

We will not use your business information, photos, or content to train AI models or share it with third parties for marketing purposes.

4. Third-Party Services We Use

To deliver our service, we work with the following trusted third-party providers:

• Anthropic (Claude AI) — Powers the AI that builds your website. Your form data is sent to their API to generate your site. Anthropic's privacy policy applies to this processing.
• Netlify / Hosting Provider — Hosts your completed website. Your site files are stored on their infrastructure.
• Stripe — Processes all payments securely. We never store your full card details.
• Email Service Provider — Used to send your preview link and project communications.

Each of these providers has their own privacy policy and data handling practices. We only share the minimum data necessary with each provider to deliver your service.

5. How We Store and Protect Your Data

Your information is stored securely and access is limited to authorized team members only. We use industry-standard security practices including encrypted connections (HTTPS) for all data transmission.

We retain your project data for as long as your website is active with us. If you cancel your subscription and request deletion, we will remove your data within 30 days.

6. Cookies

Our website uses minimal cookies necessary for the site to function. We do not use advertising cookies or sell cookie data to any third party. You can disable cookies in your browser settings, though this may affect some site functionality.

7. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction of any inaccurate information
• Request deletion of your data (subject to active contract obligations)
• Opt out of any non-essential communications from us

To exercise any of these rights, email us at info@brightstarweb.com and we will respond within 7 business days.

8. Children's Privacy

Our service is intended for business owners and is not directed at children under 13. We do not knowingly collect personal information from anyone under 13 years of age.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. Continued use of our service after changes are posted means you accept the updated policy.

10. Contact Us

Questions about this Privacy Policy? Reach us at:

Bright Star Web Studios
info@brightstarweb.com